Returns + Exchanges

 

Returns

Customer satisfaction is paramount to Dishrags & Dustruffles, therefore, if you are not fully happy with your purchase or have changed your mind, returns are accepted within 30 days of delivery. To receive a refund or make an exchange, simply return the item/s in its original condition as well as providing a copy of your receipt or email, whichever is easiest for you. 

  • To get the process rolling, shoot me an email - renee@dishragsdustruffles.com.
  • Please let me know the reason for the return (very brief) and if you would like a refund or make an exchange.
  • Refunds will be processed within a day or two upon receipt of package and usually take within a week or so to show up in your account.
  • The return address is:  Dishrags & Dustruffles, 227 Jefferson Street, Fort Collins, CO 80524  - at this time return shipping fees cannot be compensated unfortunately.

Exchanges

Exchanging an item is basically the same as returning, just state in your email which item/s you would like to exchange in lieu of your initial purchase and as soon as your package reaches the store, the transaction will be taken care of and exchanged items will go out promptly.