Returns + Exchanges
Customer satisfaction is paramount to Dishrags & Dustruffles, therefore, if you are not fully happy with your purchase or have changed your mind, returns are accepted within 30 days of delivery. To receive a refund, do an exchange or be issued store credit, please return the item/s in the original condition and packaging as well as providing a copy of your receipt.
- To get the process rolling, please email firstname.lastname@example.org.
- Please let me know the reason for the return (very brief) and if you would like a refund or store credit.
- Refunds will be processed within a day or two upon receipt of package and usually take within a week or so to show up in your account.
- D & D will include a pre-paid return label for your convenience.
Exchanging an item is basically the same as returning, just state in your email which item/s you would like to exchange in lieu of your initial purchase and as soon as your package reaches the store, the transaction will be taken care of and exchanged items will go out promptly.